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Preventive Maintenance and Fault-finding
To access the logs:
1. From the web GUI, select the Support > View Logs web page. This page
provide several links to all your log files.
Figure 8.5 Viewing Logs
2. Right-click on the relevant link (as requested by Ericsson Customer Support) to
display a context menu and select Save Target As… or Save Link Target
As…, or similar depending on the browser you are using.
3. A dialog will then be displayed prompting you for a file name and a location to
store the file. Save the file to your computer.
4. Attach the file to an email and send your email to Ericsson Customer Support.
8.8 Calling a Service Engineer
If you cannot resolve a problem with your equipment using the information provided
in this chapter, or if you experience technical or operational difficulties, please do not
hesitate to contact us to request assistance.
2/1553-FGC 101 1400 Uen B
8-16
- SPR1100 Stream Processor 1
- Revision History 4
- Trademarks 4
- Warnings, Cautions and Notes 5
- EMC Compliance 5
- Contact Information 6
- 1 Introduction 9
- 1.1 Introduction 11
- Marketing Code Price Object 13
- Supply Object 13
- Description 13
- Introduction 15
- 1.3 Summary of Features 22
- MPEG-4 HD MPEG-4 HD 25
- MPEG-4 SD 25
- MPEG-4 SD different bit rate 25
- 1.3.2 Audio Processing 26
- 1.3.3 Data PIDs 28
- 1.3.4 Service Components 29
- 1.3.5 PID Processing 29
- 1.3.6 Table Processing 30
- 1.3.7 Transport Streams 30
- 1.3.8 Redundancy 30
- 1.3.9 SPR1100 and nCC 31
- 1.4 Front Panel 32
- 1.5 Base Units 33
- 1.6 Rear Panels 34
- 2 Installing the Equipment 37
- 2.1 Read This First! 39
- 2.2 Preliminary Checks 40
- 2.3.2 Ventilation 41
- Cautions! 42
- Warnings! 42
- 2.5 AC Supply Operation 43
- 2.5.2 AC Power Supply Cord 44
- 2.6 DC Power Operation 45
- 2.8 Signal Connections 48
- Installing the Equipment 49
- 3 Getting Started 51
- 3.1 Introduction 53
- Getting Started 55
- Services 62
- 3.17 How to Monitor Alarms 71
- 4 Front Panel Control 73
- 4.1 Introduction 75
- 4.2.3 LCD 76
- 4.3 Front Panel Menus 77
- 4.3.1 Top-Level Menu 78
- 4.3.2 System Menu 78
- 4.3.4 System > Alarms 79
- 4.3.5 System > Versions 80
- 4.3.6 System > HW Config 80
- Front Panel Control 81
- 5 Web GUI Control 83
- 5.1.1 Title Bar 88
- 5.1.4 About Button 88
- 5.1.5 Tabs 89
- 5.1.6 Navigation Path 89
- 5.1.8 Web Pages 90
- 5.1.10 Results Frame 91
- 5.2 Status 93
- 5.3 Alarms 95
- 5.3.2 Alarms > History 96
- 5.3.3 Alarms > Set Mask 96
- 5.4 Configure 98
- 5.4.3 Configure > System 99
- Web GUI Control 101
- 2/1553-FGC 101 1400 Uen B 101
- 5.5 Versions 163
- 5.5.2 Versions > Details 165
- 5.6 Support 167
- Chapter 6 171
- Contents 171
- 6.1.3 MPEG Layer 176
- 6.1.4 RTP Layer 176
- 6.1.5 UDP Layer 177
- 6.1.6 IP Layer 177
- 6.1.7 Ethernet Layer 177
- 6.1.8 IP Overhead 177
- 6.2.1 Overview 178
- 6.2.2 Services 180
- 6.2.4 Audio Output 182
- 6.2.5 Transport Packets 182
- 6.3 SPR1100 Redundancy 183
- 6.4 IP Interface Redundancy 184
- 6.4.3 Same Network Mode 186
- 6.5 Device Redundancy 188
- 6.6.1 System Architecture 192
- 6.6.2 Ethernet Interfaces 193
- 6.6.3 Multicast Routing 193
- 6.6.4 Forwarding Capacity 193
- 6.6.5 IGMP Snooping 193
- 6.6.7 MGP 194
- Port TCP/UDP Description 195
- 6.7 Temperature Monitoring 196
- 6.7.3 Fans 197
- 6.8.1 Real Time Clock 197
- 6.9.1 Supported Protocols 198
- 6.9.2 Operation 198
- 6.10 XPO 199
- 6.11 Clock & Timing 199
- Chapter 7 201
- 7.1 Introduction 203
- (SPR/HWO/MPM1) 203
- 7.2.1 Inputs and Outputs 204
- 7.2.2 Loss of Video Input 204
- 7.2.3 Output Bit Rate 204
- 7.2.5 Transport Packets 204
- Caution! 205
- Warning! 205
- 7.4 Obtaining New Licenses 209
- 7.6 Installing a Patch File 211
- Chapter 8 213
- 8.1 Introduction 215
- 8.2 Preventive Maintenance 215
- 8.3 Maintenance and Support 216
- 8.4 Alarms 217
- 8.5 Fault-finding 218
- 8.5.5 Cannot Access Web GUI 222
- 8.6 SNMP Traps 225
- 8.6.2 Using SNMP Traps 226
- 8.7 Viewing Log Files 227
- A Glossary 231
- B Technical Specification 251
- B.2.1 Overview 253
- B.2.2 IP Parameters 254
- B.2.3 MAC Address 254
- B.3.1 Overview 254
- B.3.2 Data Port Parameters 255
- B.3.3 IP Parameters 255
- B.3.4 MAC Address 255
- B.4.1 Overview 255
- B.4.2 Video Formats 256
- Item Specification 257
- B.5 Environmental 258
- B.6 Power Supply 259
- B.7 Compliance 260
- B.7.2 EMC 261
- B.7.3 Telecommunications 261
- B.7.4 CE Marking 261
- B.7.5 C-Tick Mark 262
- B.7.6 Packaging Statement 262
- B.7.7 Packaging Markings 262
- Technical Specification 263
- FGC 101 1400 Uen B 263
- B.7.9 Equipment Disposal 264
- B.7.10 Lithium Batteries 264
- B.7.11 Recycling 265
- C Audio Coding Standards 267
- C.1.1 MPEG 269
- C.1.2 MPEG-1 Layer I/II 269
- C.1.3 Dolby Digital 269
- C.1.5 Dolby E 270
- D Dolby Metadata Presets 271
- D.1 Dolby Metadata Presets 273
- Selected Option Description 274
- E Alarm Lists 275
- E.1 Alarms 277
- Operation Effect 278
- Annex F 289
- F.1 Overview 291
- F.1.2 Corrective Measures 292
- F.2 Operation 293
- F.2.2 Configuration 294
- Automatic Loudness Control 295
- F.3 The Audio Pipeline 297
- F.4 Standards Compliance 298
- F.4.4 Further Information 299
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