Preventive Maintenance and Fault-finding
To access the logs:
1. From the web GUI, select the Support > View Logs web page. This page
provide several links to all your log files.
Figure 8.5 Viewing Logs
2. Right-click on the relevant link (as requested by Ericsson Customer Support) to
display a context menu and select Save Target As… or Save Link Target
As…, or similar depending on the browser you are using.
3. A dialog will then be displayed prompting you for a file name and a location to
store the file. Save the file to your computer.
4. Attach the file to an email and send your email to Ericsson Customer Support.
8.8 Calling a Service Engineer
If you cannot resolve a problem with your equipment using the information provided
in this chapter, or if you experience technical or operational difficulties, please do not
hesitate to contact us to request assistance.
2/1553-FGC 101 1400 Uen B
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