Ericsson DIALOG 4223 PROFESSIONAL User's Guide

? Cover Page GraphicPlace the graphic directly on the page, do not care about putting it in the text flow. Select Graphics > Properties and make th

DescriptionBusinessPhone – Dialog 4223 Professional / Dialog 3213101Display3x40 characters. See section “Display info” on page 14.2 Menu Function key

SettingsBusinessPhone – Dialog 4223 Professional / Dialog 3213100Alternative programming for Automatic Callback, Camp-on, IntrusionThe associated numb

101BusinessPhone – Dialog 4223 Professional / Dialog 3213SettingsRinging signalBy programming, you can adjust ringing type (2 types), ringing volume (

SettingsBusinessPhone – Dialog 4223 Professional / Dialog 3213102Ringing charactercharacter Press (see display).You will hear the selected character.n

103BusinessPhone – Dialog 4223 Professional / Dialog 3213SettingsProgramming mode2nd Ô Press to enter Programming mode.Select the call type you want t

SettingsBusinessPhone – Dialog 4223 Professional / Dialog 3213104Insert a pause:* Press to insert a short pause.Hold the key to get a long pause.Chang

105BusinessPhone – Dialog 4223 Professional / Dialog 3213AccessoriesAccessoriesThis chapter describes optional features that can be used together with

AccessoriesBusinessPhone – Dialog 4223 Professional / Dialog 3213106Alarm interface unitNote: Only available for the Dialog 3213.This plug-in module i

107BusinessPhone – Dialog 4223 Professional / Dialog 3213AccessoriesExtra handsetUseful for involving a second person in your conversation, for talkin

AccessoriesBusinessPhone – Dialog 4223 Professional / Dialog 3213108Headset to handsetu Lift the handset.Handset to headsetÍ Press the Headset key.Hea

109BusinessPhone – Dialog 4223 Professional / Dialog 3213AccessoriesHeadset - Dialog 3213The following Headset functions are available.Note: To use th

11BusinessPhone – Dialog 4223 Professional / Dialog 3213Description12 MuteTo switch the microphone on or off. See section “During Calls” on page 33.13

AccessoriesBusinessPhone – Dialog 4223 Professional / Dialog 3213110Headset with Group Listenings Press to toggle between headset with or without Grou

111BusinessPhone – Dialog 4223 Professional / Dialog 3213Useful HintsUseful HintsConnections between external linesWith your BusinessPhone PBX, you ca

GlossaryBusinessPhone – Dialog 4223 Professional / Dialog 3213112GlossaryAbbreviated Number DiallingInitiating a call to a pre-programmed number by di

113BusinessPhone – Dialog 4223 Professional / Dialog 3213GlossaryExtensionAll telephones connected to the PBX have a unique internal number (up to 8 d

GlossaryBusinessPhone – Dialog 4223 Professional / Dialog 3213114Third partyA third connection (person), which can be included in an ongoing two perso

115BusinessPhone – Dialog 4223 Professional / Dialog 3213InstallationInstallationDialog 4223 ProfessionalInstall cablesYou can put the cable to the ha

InstallationBusinessPhone – Dialog 4223 Professional / Dialog 3213116Install stands and adapt telephonePosition high Position lowTiltable displayAdjus

117BusinessPhone – Dialog 4223 Professional / Dialog 3213InstallationInstall key panels1 Remove the small plastic plate, marked DSS, i.e. with a screw

InstallationBusinessPhone – Dialog 4223 Professional / Dialog 3213118Stand positioning (1-4 key panels)Install cardUse the Designation Card Manager to

119BusinessPhone – Dialog 4223 Professional / Dialog 3213InstallationInstall pullout leaf1 Remove the protective film from the guiding rails.2 Attach

DescriptionBusinessPhone – Dialog 4223 Professional / Dialog 321312Phone keys Dialog 4223 / Dialog 3213This table gives you an overview of the differe

InstallationBusinessPhone – Dialog 4223 Professional / Dialog 3213120Wall mounting handset hookThe phone can be wall mounted without using a special c

121BusinessPhone – Dialog 4223 Professional / Dialog 3213InstallationInstall cardUse the Designation Card Manager to make and print your own designati

InstallationBusinessPhone – Dialog 4223 Professional / Dialog 3213122Dialog 3213 ExecutiveInstall cables1Cable to handset 2 Cable to exchange 3 Space

123BusinessPhone – Dialog 4223 Professional / Dialog 3213InstallationWall mounting handset hookWhen mounting on a wall, you have to pull out and turn

InstallationBusinessPhone – Dialog 4223 Professional / Dialog 3213124Install key panel1 Connect cable 2 Attach key panel unit 3 Secure with screws 4In

125BusinessPhone – Dialog 4223 Professional / Dialog 3213InstallationPlacing the telephone• Do not place your telephone on sensitive surfaces. Use a n

IndexBusinessPhone – Dialog 4223 Professional / Dialog 3213126IndexAAbbreviated Numbers 27Common 28Individual 29Absence Information 51Change 54Diversi

127BusinessPhone – Dialog 4223 Professional / Dialog 3213IndexHandsfree 33Inquiry 34Loudspeaker 33Mute 34Park call 37Refer Back 35Transfer 35EEnter in

IndexBusinessPhone – Dialog 4223 Professional / Dialog 3213128Number Identification 79Number Secrecy 85KKey panel 105Key system 74LLamp indications 13

129BusinessPhone – Dialog 4223 Professional / Dialog 3213IndexSSave and redial incoming calls 20Save external number 22Security 71Send Message 65Setti

13BusinessPhone – Dialog 4223 Professional / Dialog 3213DescriptionLamp indicationsThe key lamps on your telephone indicate with different signals the

NotesBusinessPhone – Dialog 4223 Professional / Dialog 3213130Notes

? Quick Reference GuideAnswer CallsAnswer on anotherextension:Ext. No.pick-upSave external number: save(Before you finish the call)Make CallsCommonAbb

Ericsson is shaping the future of Mobile and Broadband Internet communications through its continuous technology leadership. Providing innovative solu

DescriptionBusinessPhone – Dialog 4223 Professional / Dialog 321314Display infoThe display assists your actions on the phone with step-by-step instruc

15BusinessPhone – Dialog 4223 Professional / Dialog 3213DescriptionStatus informationStatus information during internal calls:BLOCKED The called numb

DescriptionBusinessPhone – Dialog 4223 Professional / Dialog 321316Ton esTones are audible in the handset.Dial tone(System ready to accept digits)Spec

17BusinessPhone – Dialog 4223 Professional / Dialog 3213DescriptionSignalsRinging signals are emitted from the phone.Note: The tones and ringing signa

Incoming CallsBusinessPhone – Dialog 4223 Professional / Dialog 321318Incoming CallsInternal callsA ringing signal and a flashing lamp indicate an inc

19BusinessPhone – Dialog 4223 Professional / Dialog 3213Incoming CallsOn another extensionYou can answer a call to another extension from any phone in

BusinessPhone – Dialog 4223 Professional / Dialog 32132EN/LZTBS 160 1322 R1A © Ericsson Enterprise AB 2003

Incoming CallsBusinessPhone – Dialog 4223 Professional / Dialog 321320Silent RingingThis function is useful if you do not want to be disturbed by the

21BusinessPhone – Dialog 4223 Professional / Dialog 3213Outgoing CallsOutgoing CallsSometimes you make a call but the person is not available. These f

Outgoing CallsBusinessPhone – Dialog 4223 Professional / Dialog 321322Last External Number RedialWhen you initiate an external call the system automat

23BusinessPhone – Dialog 4223 Professional / Dialog 3213Outgoing CallsAutomatic CallbackYou call an extension and receive busy tone or get no answer.c

Outgoing CallsBusinessPhone – Dialog 4223 Professional / Dialog 321324Automatic RedialIf you call an external number and receive busy tone or get no a

25BusinessPhone – Dialog 4223 Professional / Dialog 3213Outgoing CallsNotes:It is not possible to do a new request on a key holding an already activat

Outgoing CallsBusinessPhone – Dialog 4223 Professional / Dialog 321326Busy extensionYou call an extension and receive busy tone.Camp-onYou can notify

27BusinessPhone – Dialog 4223 Professional / Dialog 3213Outgoing CallsDiverted extensionBypass Call Forwarding makes it possible to call a specific ex

Outgoing CallsBusinessPhone – Dialog 4223 Professional / Dialog 321328Option 2 - Via the keypadIf you are using the Dialog 4223 Professional without a

29BusinessPhone – Dialog 4223 Professional / Dialog 3213Outgoing CallsIndividual Abbreviated Numbers via a programmable keyYou can program and activat

3BusinessPhone – Dialog 4223 Professional / Dialog 3213Table of ContentsTable of ContentspageWelcome ...

Outgoing CallsBusinessPhone – Dialog 4223 Professional / Dialog 321330Note: The Dual-Function keys allow Individual Abbreviated Numbers and other func

31BusinessPhone – Dialog 4223 Professional / Dialog 3213Outgoing Callsz# Enter an Abbreviated Number between 0 and 9 and press.Cancel all Individual A

Phone BookBusinessPhone – Dialog 4223 Professional / Dialog 321332Phone BookYou can search for all directory numbers and Common Abbreviated Numbers in

33BusinessPhone – Dialog 4223 Professional / Dialog 3213During CallsDuring CallsThe BusinessPhone Communication Platform allows you to handle calls in

During CallsBusinessPhone – Dialog 4223 Professional / Dialog 321334From handsfree to handsetYou have an ongoing handsfree conversation.u Lift the han

35BusinessPhone – Dialog 4223 Professional / Dialog 3213During CallsRefer BackYou have an ongoing conversation on e.g. Line 2 and want to refer back t

During CallsBusinessPhone – Dialog 4223 Professional / Dialog 321336CallbackYou are called back, if you have transferred an external call and the othe

37BusinessPhone – Dialog 4223 Professional / Dialog 3213During CallsRepeat the procedure to include other persons into the Conference.In this way, you

Call MeteringBusinessPhone – Dialog 4223 Professional / Dialog 321338Call MeteringWhen the BusinessPhone Communication Platform is provided with meter

39BusinessPhone – Dialog 4223 Professional / Dialog 3213Call MeteringCost of the last callAfter finishing an outgoing external call, you have the poss

WelcomeBusinessPhone – Dialog 4223 Professional / Dialog 32134WelcomeWelcome to the User Guide for the Dialog 4223 Professional /Dialog 3213 in the Bu

Call MeteringBusinessPhone – Dialog 4223 Professional / Dialog 321340ì In case of a typing error, press the Volume Down key to delete the latest enter

41BusinessPhone – Dialog 4223 Professional / Dialog 3213Call Meteringdisplay Press to show the counter on the display (see display).In this menu you h

Call MeteringBusinessPhone – Dialog 4223 Professional / Dialog 321342PrintoutThe printout covers the following information:Example:Call Metering Infor

43BusinessPhone – Dialog 4223 Professional / Dialog 3213Call MeteringPrintout contentsDate: Shows the date of the printout.Time: Shows the time of the

Call MeteringBusinessPhone – Dialog 4223 Professional / Dialog 321344Integrated System CheckTo avoid a loss of the counter values during reconfigurati

45BusinessPhone – Dialog 4223 Professional / Dialog 3213Call ForwardingCall ForwardingWhen you are not available to take calls or decide to answer you

Call ForwardingBusinessPhone – Dialog 4223 Professional / Dialog 321346Fixed DiversionThis function directs your calls to a pre-programmed answering p

47BusinessPhone – Dialog 4223 Professional / Dialog 3213Call ForwardingProgram Fixed Diversion addressIf you need to program a new diversion address:p

Call ForwardingBusinessPhone – Dialog 4223 Professional / Dialog 321348Individual DiversionThis feature gives you the possibility to divert your calls

49BusinessPhone – Dialog 4223 Professional / Dialog 3213Call ForwardingProgram and activate a new External Diversion addressTo set a new Individual Ex

5BusinessPhone – Dialog 4223 Professional / Dialog 3213WelcomeCopyrightAll rights reserved. No parts of this publication may be reproduced, stored in

Call ForwardingBusinessPhone – Dialog 4223 Professional / Dialog 321350Follow-meIf you are in another room, you can still answer your calls by forward

51BusinessPhone – Dialog 4223 Professional / Dialog 3213Absence InformationAbsence InformationIf you are not in the office for a certain period of tim

Absence InformationBusinessPhone – Dialog 4223 Professional / Dialog 321352Enter informationTo store Text or Voice information.2nd Ô Press.Info Ô Pres

53BusinessPhone – Dialog 4223 Professional / Dialog 3213Absence Informationactivate Press (see display).The programmed Absence Information will be sho

Absence InformationBusinessPhone – Dialog 4223 Professional / Dialog 321354Change information2nd Ô Press.Info Ô Press.Eraseerase Press (see display).a

55BusinessPhone – Dialog 4223 Professional / Dialog 3213Absence InformationReceive info for diverted callsA colleague, Andersen, has programmed divers

MessagesBusinessPhone – Dialog 4223 Professional / Dialog 321356MessagesBy using the Message system you can send, receive, forward and store different

57BusinessPhone – Dialog 4223 Professional / Dialog 3213MessagesIndividual Mailbox systemCallers are able to leave messages in your Individual Mailbox

MessagesBusinessPhone – Dialog 4223 Professional / Dialog 321358greeting Press (see display).diversion Select type of diversion and use the menu keys

59BusinessPhone – Dialog 4223 Professional / Dialog 3213Messagesz Dial the number to the Mailbox system.During the procedure you will be asked for you

DescriptionBusinessPhone – Dialog 4223 Professional / Dialog 32136DescriptionDialog 4223 Professional1234567891011121314151616161718

MessagesBusinessPhone – Dialog 4223 Professional / Dialog 321360Note: If you do not acknowledge the Notification within the pre-programmed time, the c

61BusinessPhone – Dialog 4223 Professional / Dialog 3213MessagesOr:immediate Press if you want immediate Notification (see display).save Press to save

MessagesBusinessPhone – Dialog 4223 Professional / Dialog 321362MessageÖÔ Press to view the Mailbox.If the Mailbox contains heard messages only, the l

63BusinessPhone – Dialog 4223 Professional / Dialog 3213MessagesForward a Voice messageYour received Voice messages (in the Individual or Common Mailb

MessagesBusinessPhone – Dialog 4223 Professional / Dialog 321364Common Mailbox systemIf you divert your telephone to a Common Mailbox, the callers are

65BusinessPhone – Dialog 4223 Professional / Dialog 3213MessagesRetrieve messages - externallyTo retrieve your messages from an external position:z Di

MessagesBusinessPhone – Dialog 4223 Professional / Dialog 321366During an unanswered callWhen you call an extension and receive busy tone or get no an

67BusinessPhone – Dialog 4223 Professional / Dialog 3213MessagesCheck sent messagesYou can check messages that you have sent, for instance if you want

MessagesBusinessPhone – Dialog 4223 Professional / Dialog 321368Returned messagesMessages that have been left unanswered for a long period are sent ba

69BusinessPhone – Dialog 4223 Professional / Dialog 3213MessagesDictaphone functionIf you want to record and retrieve personal Voice messages you can

7BusinessPhone – Dialog 4223 Professional / Dialog 3213Description1Display3x40 characters. See section “Display info” on page 14.2 Menu Function keys

MessagesBusinessPhone – Dialog 4223 Professional / Dialog 321370Conversation RecordingThe Conversation Recording function makes it possible to store t

71BusinessPhone – Dialog 4223 Professional / Dialog 3213SecuritySecurityYou can use your four-digit Password for blocking your phone from unauthorized

SecurityBusinessPhone – Dialog 4223 Professional / Dialog 321372Bypass blocked extensionIn order to make a call, you can temporarily bypass a blocked

73BusinessPhone – Dialog 4223 Professional / Dialog 3213SecurityBlock extension*72# Dial to block your extension.Verification tone.í Press to finish t

Group FeaturesBusinessPhone – Dialog 4223 Professional / Dialog 321374Group FeaturesWhen you are working together in a team the following group featur

75BusinessPhone – Dialog 4223 Professional / Dialog 3213Group FeaturesSupervision/Telephone AttendanceA Function key can also be programmed for Superv

Group FeaturesBusinessPhone – Dialog 4223 Professional / Dialog 321376Loudspeaker PagingYou can page all extensions in a group and give a Voice messag

77BusinessPhone – Dialog 4223 Professional / Dialog 3213Group FeaturesGroup HuntingYour telephone can be included in one or several hunt groups. In a

Group FeaturesBusinessPhone – Dialog 4223 Professional / Dialog 321378Answer callsAs system default the hunt group number is shown in the display. If

79BusinessPhone – Dialog 4223 Professional / Dialog 3213ISDN FacilitiesISDN FacilitiesThis chapter is only relevant when your system is connected to a

DescriptionBusinessPhone – Dialog 4223 Professional / Dialog 3213812 HeadsetSee section “Headset - Dialog 4223 Professional” on page 107.13 Volume con

ISDN FacilitiesBusinessPhone – Dialog 4223 Professional / Dialog 321380Answer an incoming call from an ISDN-lineA ringing signal and a flashing lamp i

81BusinessPhone – Dialog 4223 Professional / Dialog 3213ISDN FacilitiesMake an external call on an ISDN-lineEstablish an external call in the normal w

ISDN FacilitiesBusinessPhone – Dialog 4223 Professional / Dialog 321382Malicious Call IdentificationIf you are disturbed by malicious external incomin

83BusinessPhone – Dialog 4223 Professional / Dialog 3213ISDN FacilitiesISDN Caller ListThis function insures that you will not miss any incoming calls

ISDN FacilitiesBusinessPhone – Dialog 4223 Professional / Dialog 321384Show date, time and call attempts for the selected callWhen you are retrieving

85BusinessPhone – Dialog 4223 Professional / Dialog 3213ISDN FacilitiesNumber SecrecyBy pressing a pre-programmed Number Secrecy key you can choose no

Other Useful FeaturesBusinessPhone – Dialog 4223 Professional / Dialog 321386Other Useful FeaturesBy using these features your productivity will be in

87BusinessPhone – Dialog 4223 Professional / Dialog 3213Other Useful FeaturesTo deactivate the Tandem configurationSecondary on/off ÕÔ Press (pre-prog

Other Useful FeaturesBusinessPhone – Dialog 4223 Professional / Dialog 321388activate Press to activate (see display).í Press to finish programming.Wh

89BusinessPhone – Dialog 4223 Professional / Dialog 3213Other Useful FeaturesOpening of the doorlockAfter you have answered the Doorphone, you can ope

9BusinessPhone – Dialog 4223 Professional / Dialog 3213DescriptionDialog 3213 Executive12345678910111213 141516 16181755

Other Useful FeaturesBusinessPhone – Dialog 4223 Professional / Dialog 321390Direct Inward System Access (DISA)If you are working externally and you h

91BusinessPhone – Dialog 4223 Professional / Dialog 3213Other Useful FeaturesAccount NumberAn Account Number can be entered to debit telephone cost to

Other Useful FeaturesBusinessPhone – Dialog 4223 Professional / Dialog 321392DTMF TonesThe DTMF function is used to control answering machines or any

93BusinessPhone – Dialog 4223 Professional / Dialog 3213Other Useful FeaturesNetworkingNetworking is the connection of several premises within a compa

Other Useful FeaturesBusinessPhone – Dialog 4223 Professional / Dialog 321394Least Cost RoutingLeast Cost Routing (LCR) automatically selects the chea

95BusinessPhone – Dialog 4223 Professional / Dialog 3213Write TextWrite TextIt is necessary to write text, e.g. when you are typing Absence Informatio

SettingsBusinessPhone – Dialog 4223 Professional / Dialog 321396SettingsIf you require frequent use of certain functions, you may program them on the

97BusinessPhone – Dialog 4223 Professional / Dialog 3213SettingsProgram a functionHow to program a function on key A.Note: Some functions can also be

SettingsBusinessPhone – Dialog 4223 Professional / Dialog 321398Select ringing characterz Select ringing character (0 – 4).See section “Function codes

99BusinessPhone – Dialog 4223 Professional / Dialog 3213SettingsFunction codes and required dataNote: Accessible functions depend on the programming o