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OPI-II
Assistance
Assistance
Assistance methods
If an extension cannot or is not allowed to perform a task, it can
contact an operator to request assistance.
The operator can:
• Call the extension first
• Call the external/other party first
• Request the extension to wait for the call with the handset off
• Extend the dial tone so they can make the call themselves.
Note: 1 and 2 cannot be used for a cordless or IP
extension, or an ISDN teminal as manual ringing is not
applicable towards these types of extensions.
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