Ericsson DIALOG 4422 User Manual

Cover Page GraphicPlace the graphic directly on the page, do not care about putting it in the text flow. Select Graphics > Properties and make the

DescriptionDialog 4422 IP Office1016 Loudspeaker17 HandsetSupplied with hearing aid feature as standard.Please note: The handset can attract and trap

Web ServerDialog 4422 IP Office100Settings - Change web server password(Dialog 4422 v. 1 phone only).Settings Click.The sub-menus are shown. Change pa

101Dialog 4422 IP OfficeWeb ServerTo edit a programmed key:(Number/Code) Click the underlined number or code for the key to be changed.Mark the charac

Web ServerDialog 4422 IP Office102Settings - Ring signal tone character(Dialog 4422 v. 2 phone only).Settings Click.The sub-menus are shown. Ring Char

103Dialog 4422 IP OfficeInstallationInstallationInstall cablesThe handset cable has to be plugged into “HANDSET”, and the cable to the network has to

InstallationDialog 4422 IP Office104The phone can be powered either from the network or from a 24 V AC/AC plug-in power adapter.• Only use applicable

105Dialog 4422 IP OfficeInstallationInstall cardUse the Designation Card Manager to make and print your own designation cards. DCM is included on the

InstallationDialog 4422 IP Office106Install key panel (optional)(Dialog 4422 v. 2 phone only).1 Fasten the connector in the bottom of the hole using a

107Dialog 4422 IP OfficeInstallationStand positioningInstall cardUse the DCM (Designation Card Manager) to make and print your own key panel designati

InstallationDialog 4422 IP Office108Install pull-out leaf (optional)1 Remove the protective film from the guiding rails.2 Attach the guiding rails to

109Dialog 4422 IP OfficeInstallationWall mountingThe phone can be wall mounted, useful for instance in conference rooms or public areas.1 Use a screwd

11Dialog 4422 IP OfficeDescriptionHidden key functionsThe Volume key, Loudspeaker key and Clear key have some hidden features that are not shown on th

InstallationDialog 4422 IP Office1105 Mount the spacer (article no. SXK 106 2049/1) on the wall.Wall screws (not supplied) Ø max 5mm.6 Place screws ac

111Dialog 4422 IP OfficeTroubleshootingTroubleshootingThis section contains information on how to solve common operational problems, and warnings you

GlossaryDialog 4422 IP Office112GlossaryCall mode The different states your phone is in; calling, ringing, forwarded, and so on.Telephone system Excha

113Dialog 4422 IP OfficeIndexIndexAAbsence Information 61Accessories 87Headset 88Key panel 87Pull-out leaf 91Account Code 70Add Microsoft Outlook cont

IndexDialog 4422 IP Office114IImportant user information 6Incoming calls 29Answer a second call 31Handsfree 30On another extension 30On Line 1 29On Li

115Dialog 4422 IP OfficeIndexSSafety instructions 6Setting form for search profiles 60Settings 75Change ring signal for a Monitoring key 85Date presen

Ericsson is shaping the future of Mobile and Broadband Internet communications through its continuous technology leadership. Providing innovative solu

DescriptionDialog 4422 IP Office12Tones and signalsThe following different tones and signals are sent from the telephone system to your phone. Tone ch

13Dialog 4422 IP OfficeDescriptionRing signalsThree different ring signals inform you about the type of the incoming call. The signals shown in this s

DescriptionDialog 4422 IP Office14Display informationThe display gives you feedback information such as time and date, traffic state and connected pho

15Dialog 4422 IP OfficeDescriptionDisplay symbolsTraffic status is indicated by the following symbols on the display:Volume level bar.Indicates the ri

DescriptionDialog 4422 IP Office16Selection frame.Indicates the subject to be called or selected in the list.Setting indicators.Filled symbol indicate

17Dialog 4422 IP OfficeDescriptionOutgoing callWhen you make an outgoing call on your phone, the display shows the traffic information and the dialed

DescriptionDialog 4422 IP Office18Incoming callWhen you receive an incoming call, the display shows the calling party’s name (if available) and number

19Dialog 4422 IP OfficeDescriptionMenu structure (Settings)Menu structure for each of the menus that can be selected when the Settings key has been pr

EN/LZT 103 71 R5B© Ericsson Enterprise AB 2006

Start the Phone – Log On/OffDialog 4422 IP Office20Start the Phone – Log On/OffStartup procedureAll the system settings for your IP phone must be set

21Dialog 4422 IP OfficeStart the Phone – Log On/OffLAN access control (network authentication)(Dialog 4422 v. 2 phone only).Your telephone might requi

Start the Phone – Log On/OffDialog 4422 IP Office22Continued startup procedureThe display shows:The x indicates a timer counting down from 5 seconds.

23Dialog 4422 IP OfficeStart the Phone – Log On/OffUpdate softwareIf new software has to be loaded into your phone, the display is showing this. When

Start the Phone – Log On/OffDialog 4422 IP Office24Log onIf your phone requires a log on, there are three log on options:1 You are allowed to log on a

25Dialog 4422 IP OfficeStart the Phone – Log On/OffIf the displayed number is not yours (the telephone has been logged on by another person):z Dial yo

Start the Phone – Log On/OffDialog 4422 IP Office26Option 2The following idle mode menu is displayed, and the phone is ready for use.Note: It is not p

27Dialog 4422 IP OfficeStart the Phone – Log On/OffEntering letters and numbersYou can see the most common letters above each key on the phone. To get

Start the Phone – Log On/OffDialog 4422 IP Office28Log offí Press to log off.Press and hold the key for at least one second.The text Log off? is displ

29Dialog 4422 IP OfficeIncoming CallsIncoming CallsAnswer callsA ring signal and a flashing lamp indicate an incoming call.Note: If the feature Parall

3Dialog 4422 IP OfficeTable of ContentsTable of ContentsWelcome ... 4Important User Information

Incoming CallsDialog 4422 IP Office30Handsfree(Dialog 4422 v. 2 phone only).ÖÔ Line Press the flashing Line key,orÖÔ Jim Press the flashing Monitoring

31Dialog 4422 IP OfficeIncoming CallsAnswer a second call during an ongoing callYou can receive another call, when Free on 2nd is activated.Free on 2n

Incoming CallsDialog 4422 IP Office32Parallel RingingNote: This feature is only available in newer versions of the telephone system.The Parallel Ringi

33Dialog 4422 IP OfficeIncoming CallsTo restore Parallel RingingFollow-me ÕÔ Press.The Follow-me key lamp is off.Notes:You can also use the following

Outgoing CallsDialog 4422 IP Office34Outgoing CallsMake callsNote: You can dial your calls faster by using common Speed Dialing numbers and by using y

35Dialog 4422 IP OfficeOutgoing CallsHandsfree(Dialog 4422 v. 2 phone only).With the handset on hook:z Dial the number.You are connected via the louds

Outgoing CallsDialog 4422 IP Office36SOS calls (Emergency calls)When your phone is logged onz Dial the SOS number.When your phone is logged offThe log

37Dialog 4422 IP OfficeOutgoing CallsIndividual External LineTo make a call on a specific external line:u Lift the handset.*0*z# Dial, enter the Indiv

Outgoing CallsDialog 4422 IP Office38Redial calls from the Call ListTo use the Call List, see section “Call List” on page 44.Call List Ô Press to acce

39Dialog 4422 IP OfficeOutgoing CallsWhen you receive a busy toneIf you call an extension and receive a busy tone, or get no answer, or all external l

WelcomeDialog 4422 IP Office4WelcomeWelcome to the user guide for the Ericsson Dialog 4422 IP Office. This guide describes the available features of t

Outgoing CallsDialog 4422 IP Office40Cancel any single Callback#37*z# Dial, enter the extension number and press.Note: To cancel a single Callback on

41Dialog 4422 IP OfficeOutgoing CallsIntrusion on a busy extensionYou can intrude on an ongoing call on a busy extension.4 Press.Before the intrusion

Outgoing CallsDialog 4422 IP Office42BypassIf this feature is allowed from your extension, you can bypass an; activated Diversion, activated Follow-me

43Dialog 4422 IP OfficeOutgoing CallsDial by Contacts(Dialog 4422 v. 2 phone only).With this feature you can make a call using the contacts stored in

Call ListDialog 4422 IP Office44Call ListThe phone stores a Call List with 50 phone numbers that includes missed calls (if supported by the network),

45Dialog 4422 IP OfficeCall ListExample of the Call List menu:New missed call Incoming callThe content of the Call List is (from left to right):– Call

During CallsDialog 4422 IP Office46During CallsGroup Listening (loudspeaker)(Dialog 4422 v. 1 phone only).This feature lets other people in your room

47Dialog 4422 IP OfficeDuring CallsHandsfree(Dialog 4422 v. 2 phone only). Press.Handsfree conversation.í Press to end the call.From handsfree to han

During CallsDialog 4422 IP Office48InquiryYou have a voice connection on Line 1 and want to make an Inquiry to an internal or external party.Ô Inquiry

49Dialog 4422 IP OfficeDuring CallsTransferYou have an ongoing call and you want to transfer the call to another extension.Ô Transfer Press.Note: You

5Dialog 4422 IP OfficeWelcomeCopyrightAll rights reserved. No parts of this publication may be reproduced, stored in retrieval systems, or transmitted

During CallsDialog 4422 IP Office50ConferenceWith this procedure you can include up to seven parties in a conference. Only the conference leader (the

51Dialog 4422 IP OfficeCall ForwardingCall ForwardingInternal Follow-meAll calls to your extension are diverted to another extension of your choice (w

Call ForwardingDialog 4422 IP Office52Redirect from answering positionIf you move from one answering position to another answering position, you can r

53Dialog 4422 IP OfficeCall ForwardingExternal Follow-meIf external Follow-me is allowed, you can have all calls to your extension diverted to an exte

Call ForwardingDialog 4422 IP Office54Personal NumberWith this feature you can be reached on your normal office phone number even if you are out of th

55Dialog 4422 IP OfficeCall ForwardingTo activate or change to another profile from your office phone*10* Dial.( 1– 5) # Enter the search profile digi

Call ForwardingDialog 4422 IP Office56To activate or change to another profile from an external phoneThe external phone must be of push button type pr

57Dialog 4422 IP OfficeCall ForwardingTo cancel from an external phoneThe external phone must be of push button type provided with pound key (#) and s

Call ForwardingDialog 4422 IP Office58Important notes when designing your search profiles:• Avoid ring times longer than 45 seconds for your profiles.

59Dialog 4422 IP OfficeCall ForwardingExample:How to fill in your setting form for search profiles:Profile 1 In office* Examples: Desk, Cordless, Mobi

Important User InformationDialog 4422 IP Office6Important User InformationSafety instructionsSave these instructions.Read these safety instructions be

Call ForwardingDialog 4422 IP Office60Setting form for search profilesName:Department:Tel e p h o ne N o :Account:Profile 1 ...

61Dialog 4422 IP OfficeAbsence Information (optional)Absence Information (optional)Absence Information is used to inform callers why you are absent an

Absence Information (optional)Dialog 4422 IP Office62Cancel#23# Dial.í Press.The programmed information is erased.Order for another extension*230* Dia

63Dialog 4422 IP OfficeMessagesMessagesManual Message Waiting (MMW)If the called extension does not answer you can initiate a message waiting indicati

MessagesDialog 4422 IP Office64Order MMW to another extensionIn idle mode:*31*z# Dial, enter the extension number and press.í Press.The Message Waitin

65Dialog 4422 IP OfficeMessagesVoice Mail (optional)This Voice Mail application allows you to leave a voice message to the caller when you are unable

MessagesDialog 4422 IP Office66To access your mailboxFrom your office phone:z Dial the number to the Voice Mail system.Note: When the Message key lamp

67Dialog 4422 IP OfficeMessagesTo handle the mailboxRecorded information on the line tells you the number of new and stored messages. If you have too

Group FeaturesDialog 4422 IP Office68Group FeaturesGroup Call-pick-upPeople working in a team can have their phones programmed by their system adminis

69Dialog 4422 IP OfficeGroup FeaturesGroup HuntingAn internal Group Hunting number is a common directory number for a group of extensions. Calls to th

7Dialog 4422 IP OfficeDescriptionDescription141310121621111718178923456192015

Other Useful FeaturesDialog 4422 IP Office70Other Useful FeaturesAccount Code (optional)This feature is used to charge a call to an account number or

71Dialog 4422 IP OfficeOther Useful FeaturesGeneral DeactivationThe following features can be simultaneously cancelled:• Callback (all Callbacks are c

Other Useful FeaturesDialog 4422 IP Office72Night ServiceWhen the telephone system is in Night Service mode, all your incoming calls to the operator a

73Dialog 4422 IP OfficeOther Useful FeaturesKey MonitoringNote: This feature is only available in newer versions of the telephone system.It is possibl

Other Useful FeaturesDialog 4422 IP Office74DISA = Direct Inward System Access (optional)If you are assigned to use this feature and you are working e

75Dialog 4422 IP OfficeSettingsSettingsProgramming of function keysAll function keys, except for the Triple Access Line keys, can be used for programm

SettingsDialog 4422 IP Office76ÂPress.One of the following displays is shown.orÔ Press the function key to program or check.If the key is already prog

77Dialog 4422 IP OfficeSettingsLanguageYou can change the display menu language for your phone. Available languages are listed when the language menu

SettingsDialog 4422 IP Office78Date presentationThe date is updated automatically from the telephone system. You can only change the way the date (for

79Dialog 4422 IP OfficeSettingsTime presentationThe time is updated automatically from the telephone system. You can only change the way the time (for

DescriptionDialog 4422 IP Office81DisplaySee section “Display information” on page 14.2 Settings Used to enter or leave setting mode. See sections “Se

SettingsDialog 4422 IP Office80Programming of ring signal tone characterThere are 10 different programmable ring signal tone characters on your phone,

81Dialog 4422 IP OfficeSettingsDisplay contrastThe display contrast can be changed.Change the contrast on the displaySettings Ô Press.ìPress.Repeat un

SettingsDialog 4422 IP Office82Option unit(Dialog 4422 v. 2 phone only).If your phone is equipped with an option unit, you can use this menu to select

83Dialog 4422 IP OfficeSettingsHandset and loudspeaker volumeUse the Volume keys to adjust the volume of the handset or loudspeaker during a call. Adj

SettingsDialog 4422 IP Office84Ring signal volumeUse the Volume keys to adjust the ring signal volume when the phone is in idle mode or ringing. Adjus

85Dialog 4422 IP OfficeSettingsChange ring signal for a Monitoring keyThe Monitoring keys are programmed by your system administrator, however you can

SettingsDialog 4422 IP Office86Network settingsIn the Network menu you can check all the network settings. These settings can only be changed by your

87Dialog 4422 IP OfficeAccessoriesAccessoriesKey panel (optional)(Dialog 4422 v. 2 phone only).In newer versions of the telephone system, your phone c

AccessoriesDialog 4422 IP Office88Headset (optional)To install the headset, see section “Installation” on page 103.The following headset features are

89Dialog 4422 IP OfficeAccessoriesFrom handset to headsetÍPress.The Headset key lamp is turned on.dReplace the handset.Headset with Group Listening (l

9Dialog 4422 IP OfficeDescription9 Triple Access LineHandle calls. Line 1 and 2 are available both for incoming and outgoing calls. Inquiry can only b

AccessoriesDialog 4422 IP Office90Headset PresetBy default the phone is set to Loudspeaker Preset mode, so that calls are connected to the loudspeaker

91Dialog 4422 IP OfficeAccessoriesHeadset volumeDuring a call, use the Volume keys to change the volume of the headset.ì Press to change the volume.Th

Add Microsoft Outlook ContactsDialog 4422 IP Office92Add Microsoft Outlook Contacts(Dialog 4422 v. 2 phone only).My Dialog 4000 ContactsMy Dialog 4000

93Dialog 4422 IP OfficeAdd Microsoft Outlook ContactsAdd Microsoft Outlook contactsStart “My Dialog 4000 Contacts” on your PC.Enter your phone number,

Web ServerDialog 4422 IP Office94Web ServerYou can access your IP phone from a PC web browser to edit the telephone data. The available data depends o

95Dialog 4422 IP OfficeWeb ServerBefore you use the PC, you need to find the web address on your telephone display.Example: How to find the web addres

Web ServerDialog 4422 IP Office96To access your IP phone from a PCOn your PC:Enter the web address in the address field in your web browser, for examp

97Dialog 4422 IP OfficeWeb ServerClick.A menu is displayed in the left column, with the following options:User´s namein display Click to show the us

Web ServerDialog 4422 IP Office98Contacts(Dialog 4422 v. 2 phone only).To add a new name and number to Contacts:Contacts Click . Add to contacts Clic

99Dialog 4422 IP OfficeWeb ServerCall ListTo edit or delete a name and number:CallList Click to show the Call List.(Name) Click.Click to save the name